Thursday, October 22, 2015

Products Online: A Tale of Three Soft-Drinks

If you’re like me then there’s nothing more satisfying than coming home from a long day and opening a can of pop while watching Netflix (I am from Ohio, I say pop not soda). Soft-Drinks are a billion dollar industry paying millions of dollars for marketing and advertising each year. These advertisements, along with beer commercials, make up the bulk of the commercials during the Super Bowl and if you’ve ever told someone you prefer Pepsi to Coke (which I can proudly say I do), you know the argument that usually follows. In this post, I will look at three top companies and talk about what each is doing to attract customers.

Coke has been around since 1886 and the company is still going strong today. Bringing back its classic glass bottles and promoting a community of Coke drinkers around the world, Coca-Cola has created a brand that is easily recognizable all around the world. Through the use of their iconic red and white colors and polar bear mascot, Coke has created a brand that people love and live for. Online, their presence seems to be just as popular as it is in the tangible world we live in. Buying up as many domains with their name as they could, Coke has several websites for various regions around the world. 


While Coke is offered in many restaurants across the country (and seems to be the only thing available in the south), the company has tried to make their consumers feel like a community. In the past, Coke ran campaigns such as “Have a Coke and a Smile” which encourage consumers to smile more and look at the positive side of life. In some areas around the world with lower income, the company would give out a Coke just for smiling. Currently, they are running their “Share a Coke” campaign, producing hundreds of Coke cans and bottles with people’s names on them. And if you couldn’t find your name, you could always go on the website and have them print you one. They even ran a campaign where they designed Coke bottles that couldn’t be opened without the help of someone else’s Coke bottle, promoting fun with family and friends.

Their website invites users to come and hang out and connect with other Coke enthusiasts. They even have a place where you can catch up on music from artists who promote their brand as well as find recipes and other facts about the company.





And with all of this popularity, the company has still been working hard to keep customers happy. Their recent new product line is Coke K-cups which will work with the Keruig Kold machine when it hits stores sometime in the near future. They have also allowed for mass customization with their Coca-Cola freestyle machines which allow you to choose the flavor you want in your favorite drink and have been put in restaurants all around the country. 


2. Pepsi
Although not as old of a company, Pepsi has been around since 1898 and has proven that it can keep up with its “old” friend and rival Coca-Cola. While Pepsi also tries to create a community within their brand, they go about it a little differently than their long-time rival. Recently promoting a Pepsi bottle many fans recognized from “Back to the Future”, the company boosted sales and sold out of the product faster than expected. Although their website is mainly just simple graphics and animations and not as involved or easy to navigate as Coke’s, Pepsi proves that there’s more to them than meets the eye.


While still using music and sports to grab people’s attention, Pepsi has been known to create a community based more on the people who don’t like Coke. In fact, Pepsi has featured several ads taking shots at Coca-Cola over their polar bear mascot or the long standing rivalry these companies have had. They have also promoted themselves through several deals with athletes and iconic figures everywhere, even becoming the official soft-drink of the Super Bowl. Partnering with Starbucks and owning Gatorade has also given the company a competitive edge over Coke, proving Pepsi knows what their customers want.


Through the use of social media and their websites as well as some clever marketing within their products, both of these brands have not only made a solid brand name for themselves, but a lasting online presence as well…which brings us to our final company.


No, Dr. Pepper is not owned by either Coca-Cola or Pepsi which is good because their online presence is not quite up to par. Dating back to the 1880’s, the soda has been around for a long time. The company is still a largely recognizable brand, however, because it only sells it’s one product line (as well as Snapple which is owned by the same company), Dr. Pepper is at a major disadvantage to its competitors. 














Instead, the company has tried to take a unique approach with their “I’m a Pepper” campaign and their scholarship program, proving that it’s ok to be different and stand out. In fact, I can’t remember an ad where Dr. Pepper has felt the need to attack Coca-Cola or Pepsi. While the company is moving in a positive direction, their website is a little plain in comparison to its rivals. It’s community base is also a bit lacking. The variety of flavors that are offered within their product line are also rather simple and the company does not sponsor as many things as Pepsi or Coke which has put a damper on their marketing efforts. That said, Dr. Pepper does have one of the largest scholarship giveaways in the country which promotes the company every year around the start of a new semester.


The company also has a Vine page, which is not usually a form of social media used by top brands.

No matter what you say about soft-drinks, they make up a large industry in our country and shell out millions of dollars each year towards ads and product placement. While brands like Coke and Pepsi are more self-promoting (the rivalry itself is enough to keep the brands going for years to come), Dr. Pepper could do a little more online to boost its marketing presence and prove that not only is the company here to stay, but it can keep up with its top competitors.

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